Trades & field services
Crews on site, jobs moving hourly, and an office trying to keep track of both.
- Dispatch and crew scheduling
- Job tickets captured on site, offline
- Photo evidence and sign-off
Who we help
Your industry matters less than you think.
We are a small studio, so we are picky about the shape of the work rather than the sector it sits in. Booking, scheduling, quoting, reporting, client access — the same handful of problems turn up almost everywhere, wearing different vocabulary.
The pattern
Different words,
same five problems.
Across every sector below, the work almost always comes down to one of these. Recognising that is why an unfamiliar industry is not a barrier — we still start by learning your specific workflow.
Scheduling & dispatch
Getting the right person to the right place at the right time, and knowing when that changes.
Quoting & estimating
Turning a conversation into a priced, consistent, trackable number without rebuilding it each time.
Capture in the field
Recording what happened where the work happened, rather than from memory hours later.
Reporting people trust
One set of numbers, defined once, that nobody feels the need to recalculate privately.
Client access
Letting customers see their own information without it becoming another inbox to monitor.
Compliance & records
Proving what was done, by whom and when, without a filing cabinet or a shared drive full of PDFs.
Sectors
Where we've
been useful.
Sixteen sectors, and the specific problems that tend to come up in each. If yours isn't listed, the shape is probably still familiar.
Construction & engineering
Long projects, many subcontractors, and paperwork that has to survive an audit.
- Bid and tender tracking
- Site safety and inspection records
- Progress claims and variations
Healthcare & clinics
Patient-facing convenience without compromising what you are legally required to protect.
- Online booking and reminders
- Intake forms that reduce front-desk time
- Privacy-aware record handling
Professional services
Legal, accounting and consulting firms whose product is expertise and whose bottleneck is admin.
- Client onboarding and intake
- Document collection and e-signature
- Time, matter and billing visibility
Retail & ecommerce
Selling in more than one place at once without the stock count drifting.
- Inventory across channels
- Order and fulfilment workflow
- Customer accounts and returns
Transport & logistics
Things moving, and everyone wanting to know exactly where they are.
- Dispatch and route planning
- Live tracking and proof of delivery
- Integration with partner systems
Energy & utilities
Remote sites, regulated reporting and field crews with intermittent signal.
- Field data capture offline
- Regulatory and compliance reporting
- Asset and maintenance history
Manufacturing
Production floors where a spreadsheet has quietly become the scheduling system.
- Production scheduling
- Quality checks and traceability
- Stock and materials planning
Real estate & property
Portfolios, tenants and maintenance requests that arrive through six different channels.
- Tenant and owner portals
- Maintenance request workflow
- Listing and document management
Finance & insurance
Onboarding that has to be both painless and thoroughly documented.
- Client onboarding and identity checks
- Secure document exchange
- Application and claim tracking
Non-profits & associations
Small teams, real obligations to members and funders, and rarely a software budget to match.
- Membership and renewals
- Donations and grant reporting
- Volunteer and event coordination
Education & training
Enrolment, delivery and the certificate at the end of it.
- Course booking and enrolment
- Progress and attendance tracking
- Certification and records
Hospitality & tourism
Seasonal demand, part-time staff and guests who booked on their phone.
- Booking and availability
- Shift scheduling
- Guest communication
Agriculture
Operations spread over distance, with connectivity that cannot be assumed.
- Field and yield records
- Equipment and input tracking
- Traceability to the buyer
Fitness & wellness
Memberships, classes and a membership base that leaves quietly when booking is annoying.
- Class booking and waitlists
- Membership and billing
- Client progress tracking
Public sector
Citizen-facing services with accessibility and procurement requirements that are not optional.
- Citizen service request forms
- Accessibility to WCAG standards
- Records and reporting obligations
Not on the list?
Tell us what the work looks like day to day. If it's not something we can help with, we'll say so on the first call and point you somewhere better.